Patient Info
Welcome Providers


Elizabeth A. Ryan, O.D.

What to Bring to Your Appointment  | Office Orientation
Insurance and Payment Information

What to Bring to Your Appointment

  • A list of current prescriptions and/or over-the-counter medications you are taking, including dose and frequency
  • Pertinent information about your medical and eye history
  • Contact lens history

Office Orientation

What you'll find when you arrive is:

  • A Large, comfortable waiting room
  • A dilating room with TV and VCR
  • 2 fully equipped eye examination lanes
  • A corneal topography room - housing an OrbScan (Baush and Lomb), a device that maps corneal thickness and contour by examining 8000 points of light on the cornea.
  • A state of the art surgical suite:
    • Housing the LADARVISION4000 (Alcon) excimer laser system
    • Temperature and humidity controls
    • Sterilization and supply room
    • Viewing window

Insurance and Payment Information

We are providers for Medicare and most major insurance plans. We provide insurance billing. Anything not covered by insurance will be your responsibility.

We request payment at the time of your appointment for services that are not covered by insurance. Your insurance company may also require you to pay a co-payment at the time of your appointment. When necessary, our staff will work closely with patients who require a payment plan.

If you have any questions regarding which insurance plans we accept or any billing concerns, please call us at the phone number below. Questions regarding your coverage and benefits should be directed to your employer or insurance company.

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Elizabeth A. Ryan, O.D.

1132 Westfield Street
West Springfield, Massachusetts 01089
Tel: 413.781.6352
Fax: 413.781.0222
334 Walnut Street EXT
Agawam, Massachusetts 01001
Tel: 413.789.0031